Terms and Conditions of 1win KE

This guide explains all you need to know to start using the 1win website or mobile app in Kenya. It contains the company’s rules of conduct, forbidden behavior ways, and other restrictions, and players should read it carefully and get familiar with it beforehand.

1win Terms And Conditions In Kenya

Basic 1win Concepts

The following are the primary terms and conditions of use for this website. By continuing to do it after any changes have been made, the user confirms that they have read this agreement and are ready to be bound by the terms. The following concepts can be found in this document:

  • Player: A person who has signed up to play on the site or 1Win app;
  • Bet: An agreement between the player and 1win based on the existing parameters;
  • Timeline: The schedule of the match, which includes the explanations of the events, the probabilities of each possible outcome, and the beginning and ending times for placing bets;
  • Cancellation: If a bet is canceled, the transaction between the company and the bettor is ruled void, and the bettor receives a refund of their bet;
  • Total time: This is how long the match lasted in total. When calculating the length of a match in accordance with international laws, extra time, penalty kicks, and other similar additions are ignored.

If a player, having received their winnings, believes they have been cheated, they may request a result recount. They have 10 days from the date they discovered the coupon error to file a claim. If the company suspects a player of cheating, they have the power to close their account and confiscate any winnings in Kenyan shillings.

Main Concepts Of The 1win Website

How to Place a Bet

The company monitors compliance with the rules on a global scale and regulates the player-company dynamic with timely announcements:

  • The company may set a maximum amount of bets a player may place on a single event or set of results;
  • Any restrictions the bookie deems appropriate for specific players or events, including those included in promotional packages, are within its purview;
  • Bets are considered accepted as soon as the player confirms them on the website or mobile app;
  • A bet cannot be rescinded or refunded after it has been placed;
  • The user is unable to bet more than their account balance allows;
  • Betting is possible before the match starts (pre-match bets) or after it (live bets);
  • Bets made in real time are non-negotiable and cannot be rescinded;
  • Bets will be refunded only if the event is postponed or canceled for an extended period.
How To Make A Bet On 1win

1win Access Restrictions

The sportsbook restricts account creation to Kenyan players over the age of 18. The employer may ask for proof that you are over the age of 18. If a user cannot show proof of age, the company will not register them and will immediately terminate their access to the site and app.

Players are unable to register or be served in the following countries due to legal restrictions: the United States of America, Canada, the United Kingdom, Spain, Latvia, Lithuania, the Netherlands, France, Italy, Switzerland, Albania, Barbados, Pakistan, Syria, South Sudan, the Cayman Islands, Haiti, Jamaica, North Korea, Malta, and Panama.

General 1win Access Limitations

NetEnt’s additional restrictions

Players from Afghanistan, Albania, Algeria, Angola, Australia, Cambodia, Ecuador, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, and the following additional countries are not permitted to play games from the NetEnt studio.

1win Restrictions For Netent Games

Jackpot Restrictions

It is not possible for residents of Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, the United Arab Emirates, or Ukraine to win the progressive jackpots offered on the site.

1win Jackpot Limits

Profile of a Player

In order to use the sportsbook’s functions, you must first register for the site and create an account. After signing up, you may quickly access your player profile by entering your username and password or by using your social network credentials. A player can only have one 1win account, and it’s their responsibility to keep their profile information up to date and accurate at all times.

1win Player Account

Protecting, Registering, and Identifying

After signing up for 1win Kenya, it is the user’s obligation to keep their account details, such as their password and username, safe. If a user has forgotten their password, they can reset it using the Forgot Password link. If a player discovers or suspects a security breach or unauthorized access to his or her account, he or she must immediately alert the company and follow any further instructions given.

Data Security By Kenyan Players

Money In and Money Out

The 1win betting company constantly monitors user activity for signs of suspicious or fraudulent activity. By filling out the registration form, players confirm and agree to the following:

  • The KSh in the betting account was not acquired dishonestly;
  • The player must use his or her own bank account, bank card, or payment system profile for all deposits;
  • The bettor agrees that they will not cancel or request a refund for any transactions made via the account;
  • The player understands and accepts that their account is not an interest-bearing investment profile;
  • The user may request a withdrawal once all of their deposits have been confirmed and no transactions have been reversed or canceled.
1win Payment Tracking

Violation of Contract

In the event of a dispute, suspicious transaction, account block, profile hack, or data loss, the user will be responsible for any costs associated with resolving the issue. Use of the 1win website in Kenya is subject to the following terms and conditions:

  • Honor the property rights of other Kenyan players and comply with all laws;
  • Obey all laws and regulations imposed by the company, its subsidiaries, and third parties;
  • Sign up only for a single account;
  • Don’t let anyone else see your profile information or get access to your other private details;
  • Never commit fraud by using unauthorized software or taking advantage of security flaws on a site for personal gain;
  • Never use a lost or stolen bank card or payment system account to make a deposit to the balance.
Breach Of Contract 1win

Data Confidentiality

By submitting their information during registration, Kenyan players agree to the following reasons for to use of their data by the company:

  • Verification of age and identity;
  • Monitoring the activity in the user’s account;
  • Using specific data in advertising campaigns;
  • Using the data collected in response to a user’s actions.
Confidentiality Of Player Data In 1Win Kenya


The bookmaker’s cookie usage is crucial to the site’s functionality. Cookies are little service files sent from a website’s server to the visitor’s device. Changing the browser’s settings to block the download of these files is an option for the player, but doing so may result in the betting site no longer functioning properly.

Use Of Cookies On The 1win Website


Updates to the website, mobile app, or other services of the bookie may be released at any time. Users can sign up for notifications through email or check the homepage to see the latest updates. The company will consider the user to have studied the conditions after the notifications have been sent and to have agreed to the modifications.

Any users who submit a support ticket expressing displeasure with the modifications will have their account immediately deactivated.

Updates 1win Site